Northwoods Call Company ("we," "us," or "our") operates an AI phone-answering and lead-capture service for local service businesses. This policy explains what information we collect, how we use it, and how we handle text (SMS) messaging. It applies to northwoodscallcompany.com and to anyone who calls, texts, or submits a form to us.
Information we collect
We collect information you give us directly, including your name, phone number, email address, business name, and anything you tell us about your business when you call our line, submit our contact form, or exchange messages with us. When you interact with our AI phone agent, we may also record and store the details of the call, such as the reason for your call and any appointment you request.
How we use your information
- To respond to your inquiry and set up or run your service.
- To book appointments and send confirmations, reminders, and follow-ups.
- To send you account, service, and support messages by phone, email, or SMS.
SMS / text messaging
By providing your mobile number and opting in through our contact form or during a call, you agree to receive text messages from Northwoods Call Company related to your inquiry, appointments, confirmations, reminders, and follow-ups. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. Text messaging originator opt-in data and consent will not be shared with any third parties or lead generators. Information sharing with subcontractors that support our service — such as messaging or hosting providers — is limited to what is needed to operate the service, under confidentiality obligations.
How we share information
We do not sell your information. We share it only with service providers who help us operate (for example, our phone, messaging, calendar, and hosting platforms), and only as needed to deliver the service to you. We may also disclose information where required by law.
Data retention and security
We keep your information for as long as needed to provide the service and meet our legal obligations, then delete or de-identify it. We use reasonable technical and organizational safeguards to protect it, though no method of transmission or storage is completely secure.
Your choices
You can opt out of SMS by replying STOP. You can ask us to access, correct, or delete your information by emailing the address below. Opting out of text messages will not affect other communications you have requested.
Contact us
Northwoods Call Company
Brandon, WI
Email: nickschmitz@northwoodscallcompany.com
Phone: 715-705-2850
Web: northwoodscallcompany.com
See also our Terms & Conditions.
← Back to home